Instant Flexible Real time Secure Payments

IGsend from Income Group enables payroll teams to make instant payments 24/7, 365 using Faster Payments.


Join the Payroll Party!

IGsend makes life easier for busy payroll teams. Watch our short video to find out how you can make sure employees are paid in less time than it takes to boil a kettle!

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BACS is not as cheap as you think...

Click your bank to see how much they charge for BACS transactions and file uploads. Don’t forget there are also additional charges like BACS recall, BACS trace, SUN set-up and BACS file extraction. 


What are the differences to BACS?

Services Instant payments BACS payments
Available 24/7 - 365. IGsend is available every minute of every day
Turnaround possible in less than 30 seconds. Payments can be processed incredibly quickly
Direction-of-travel for instant payments used in consumer life. Use of Faster Payments in 2022 rose by £645.5 billion compared to 2021. This is an increase of 25%.
Futureproof technology. BACS has been used since the 1960s....
Funds committed on payment. No need for a 3-day wait
Can be scheduled in advance but still be changed one second before payment. No more strict deadlines - more flexibility
Instant check to confirm employees can receive payment. Wrong sort code? Find out and fix in an instant
No need for an expensive SUN number. Redistribute the funds elsewhere


Instant payments platform

IGsend enables payroll teams and small business owners to make instant payments in just a couple of clicks.

This means employees can be paid more frequently or in-line with their working patterns.

See just how easy it is to use in our demo video.


Cross border and global payments

Working alongside our partners Citi- IGsend users can send money and pay employees overseas in over 40 currencies. All at a low cost with competitive exchange rates.


Works with your current data

IGsend works seamlessly with your existing payroll data, making the transition simple and frictionless.


Set up an account in seconds, not weeks

Working alongside our partners Starling & Citi- IGsend users can get their account up and running in just a few simple clicks. 


Pay employees and HMRC

Using instant payments for all your outgoing business payments will save time and money. It is also now possible to send individual payments of up to £1 million via Faster Payments using IGsend.


Instant email notifications

Receive instant email notifications to let you know payments have been sent successfully. If there are any issues with payee details, you will be instantly notified. This means you can make the necessary changes and send the payment again, immediately.


Financial audit

IGsend’s audit function lets users see where initial and final approvals were made, and who made them. 


Enjoy absolute peace of mind that your data & money is encrypted and authorised and regulated by the Financial Conduct Authority

Ready to leave BACS in the past?

Register for a free demo and one of our team will be in touch to arrange a demo of IGsend at a time of your convenience. 


Frequently Asked Questions

IGsend is an easy to use, flexible and affordable instant payments solution. Unlike BACS which has a three-day turnaround time and can only be processed on working days, IGsend allows payroll teams to pay employees instantly at any time of day and any day of the year.

  1. Payroll managers create an account based on the number of transactions they need to make each month. (Check out our subscription breakdown here)
  2. Payroll managers upload payroll details to the IGsend system, such as data and funds
  3. A designated payroll manager approves the payroll and sets the date for employees to be paid – which can be any day of the year at any time
  4. Employees are paid by instant payment
  5. The money lands in the employee’s bank account instantly. IGsend issues a notification of successful payment.

IGsend uses Faster Payments technology to pay employees instantly. There are a number of benefits for using Faster Payments in the payroll process, including:

  1. Payroll Faster Payments allow you to pay employees instantly
    With Faster Payroll Payments, employees can receive funds into their bank accounts instantly as soon as payroll is processed by the employer. This is rapidly faster than BACS payment methods, which require 3 working days to be processed and for funds to land in the employee’s bank account.
  2. Payroll Faster Payments allow you to make adjustments to pay quickly
    See the instant outcome of payroll and quickly identify any errors with Faster Payroll Payments. Then, correct those payments and resubmit payroll on the same day, instead of having to wait another 3 days for BACS payments to clear.
  3. Payroll Faster Payments enable payroll teams to set unique payroll payment schedules
    Not only does Faster Payments in payroll allow you to pay employees instantly, it also lets you set your own payroll payment timescales to suit your business and employees’ needs. So, employees who pick up extra shifts to earn extra cash can get paid within minutes of finishing their shift, instead of having to wait weeks until the next payday.

Find out more about the benefits of Faster Payments in our blog.

There is no obligation to sign up to IGsend after the payroll payment software demo.
During the demo, a member of Income Group’s friendly team will talk you through the software through a screensharing session. This will allow you to see a live demo version of the software, so that you can see how data can be uploaded to the system, how payroll is processed and how data is kept secure. The software demos are a great way to see IGsend in action, and for you to ask any questions you may have about how the system works and integrates with your payroll process.

Income Group is authorised and regulated by the Financial Conduct Authority. Hundreds of UK businesses across multiple industries currently trust Income Group’s IGsend platform to process their payroll payments, including Zellis & Moorepay. Income Group is partnered with Mastercard and Starling Bank, so all data and money is encrypted, regulated and safeguarded.

No! Although considered to be ‘slow but cheap’, BACS has many hidden charges and may not be as cheap as you first thought.  IGsend is priced to match the needs of your business needs and transactions can be made for as little as 20p. Find out more on our pricing page

Yes! You can sign up online for our Starter, Standard and Advanced packages. 

To ensure your funds are safe, Income Group Limited follows a process known as “safeguarding”, which is a regulatory requirement for all electronic money institutions. In this process Income Group Limited keeps your funds separate from its own funds and place them in a “safeguarding account” with Starling Bank.
Electronic Money issued is not covered by any Deposit Guarantee Scheme, which is a government backed scheme offering protection to customers’ funds of up to £85,000 in the UK under the FSCS per customer. However, in the event of an insolvency, your funds would remain in the safeguarded account at the designated bank and separated from Income Group Limited’s accounts.
In the event of Income Group Limited going out of business, an insolvency practitioner would be appointed to return the funds Income Group Limited has safeguarded to the customers. This means you would get most of your funds back, except for the costs deducted by the insolvency practitioner for returning the funds to the customers.

See how much you can save by using EWA

Click/tap to load our interactive calculator and find out your cost saving in seconds!