"After two years of outstanding service, we can confidently say that Income Group has been a key partner in our success."
About Koala
Koala is a specialist accountancy company for van drivers and couriers. They offer expert advice to ensure users are as tax-efficient as possible, helping customers to avoid those sleepless nights!
Their online service makes it easy for customers to access their accounts 24/7 via a smart phone or computer. The Koala team have created a service which makes logging expenses as easy as taking a picture.
What we do for them
Income Group provide Koala with access to our Faster Payments service. For the last two years, we have supplied Koala with a secure and reliable service to pay their customers.
Our Faster Payments service is a simple, low friction and cost-effective solution to a real problem. In a highly competitive employment market, payroll is critical to low-income employees who may not have alternative access to money and payment failure can be catastrophic to both the employee and the business.
What they said about our services
“We’ve been using Income Group as our payment service provider for the past two years, and the experience has been nothing short of outstanding. From day one, they’ve demonstrated a commitment to reliability, security, and customer service that is truly second to none.
Income Group offers a seamless and user-friendly platform that makes managing our transactions effortless. Their integration process was smooth, and the system has consistently performed with precision, even during our highest transaction volumes. This reliability has allowed us to focus on growing our business without worrying about payment issues.
What really sets Income Group apart is their customer support. Any time we’ve had a question or needed assistance, their team has been incredibly responsive and helpful. They understand the importance of uptime and efficiency in payment processing, and it shows in every interaction.
Security is, of course, a top priority for us, and Income Group excels in this area. We’ve always felt confident that our data and transactions are well-protected, which is crucial in today’s digital landscape.
After two years of outstanding service, we can confidently say that Income Group has been a key partner in our success. We highly recommend them to any business looking for a reliable and professional payment service provider.“
Chris Hopwood, Head of Projects | Koala Accounting
Learn more about using instant payments for payroll
Instant payments don’t only need to be used in emergencies. We’ve processed over £1b worth of monthly and weekly instant payroll payments. Find out how IGsend can save you time and money.
Why use IGsend?
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More time
Set your own payroll timetable to increase capability.
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Save money
Our tiered pricing structure ensures the best value for money when using IGsend for Faster Payments.
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FCA regulated
Absolute peace of mind that all client money and data is encrypted, and authorised & regulated by the Financial Conduct Authority
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Ease of use
No changes to your existing payroll process. You’ll never look ‘BACS!’
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Futureproof
Relax knowing that you are prepared for future payment changes on the horizon.
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Better wellbeing
Strengthen the trust between your client and their employees to improve financial and mental wellbeing.